Terms & Conditions

1. MEMBERSHIP

1.1 An individual will be bound by these Terms and Conditions upon providing TGI Fridays Australia details and/or downloading TGI Fridays Australia ‘My Fridays Rewards’ Application and then verifying the email address registered.
1.2 Individuals can become TGI Fridays My Fridays Rewards Members (“members”) by either: (a) downloading the TGI Fridays Application (“app”) for compatible smart phones and devices and following prompts to register and activate the app; or (b) registering details at www.tgifridays.com.au/rewards/ and verifying the registered email address.
1.3 An email verification process is in place to become a member. Members must verify their email address by clicking on the verification link sent to the email entered during the registration process. Only a verified member can redeem rewards and/or points.
1.4 Individuals must be over the age of 18 years old to become a member.
1.5 There is a limit of one (1) registered Membership Account (“account”) per person. Each account requires an independent email address that needs to be verified.
1.6 Members whose account has not been used for 12 consecutive months since their last transaction will be contacted at that time to encourage them to make a transaction to prevent their points from expiring. Points will expire if no transactions are made on their account for a consecutive period of 12 months. TGI Fridays Australia will automatically deduct and invalidate points from such an account after 12 months, with any accrued points and other entitlements being forfeited. For the avoidance of doubt, the account will not be terminated and the member will retain their account even after their points expire.
1.7 A member must notify TGI Fridays Australia immediately of any change of email or mobile phone number.
1.8 A member may terminate his or her membership or cancel at any time by giving written notice to TGI Fridays Australia. On receiving a notice of termination from a member, the member’s contact details with be noted on the database as closed.
1.9 TGI Fridays Australia may terminate a membership in the loyalty program without notice for reasons including, without limitation, if the member: fails to comply with membership Terms and Conditions; abuses any privilege according to TGI Fridays Australia; or supplies misleading information or makes misrepresentations to TGI Fridays Australia and its participating venues.
1.10 $25.00 Birthday credit will be credited to a member’s account one time only within the member’s birth month as provided. Members need to be active and verified for a minimum of 30 days to redeem any points earned on his or her account. TGI Fridays Australia takes no responsibility for date of birth errors, which have either been provided on an application for or entered in, to member profiles.
1.11 Upon verification of the registered email address, new members are entitled to a $10 voucher. This voucher is valid with any purchase of full priced menu items and/or drinks. It is valid for 30 days after you verify your email address. All MyFridays Rewards offers are not valid with any other offer including Kids Eat Free, Lunch Deal and Happy Hour or any other in-store promotion unless specified by TGI Fridays Australia. They cannot be redeemed with any other vouchers, including entertainment book. Vouchers must be presented on members mobile phone to the cashier at the time of bill payment. Printed vouchers will not be accepted. The $10 welcome offer is one time use only. When redeeming the $10 Welcome Reward, this is the only reward that can be redeemed per table. Only one $10 Welcome Reward can be redeemed per table. Offers valid at TGI Fridays restaurants in Australia only. Offers cannot be substituted for cash or any other item. Period of offer subject to change at TGI Fridays sole discretion. Offers valid while stocks last. Offers not valid for functions or delivery orders. Offer barcode is for registered members use only and is not to be shared. If a $10 voucher is redeemed, this is the only offer that can be redeemed on the table. All other rewards can be redeemed multiple times on a table, but they must only be redeemed once per person per day. For new TGI Fridays restaurants that have just opened, only one reward can be redeemed per table. This condition is valid for the first 30 days of a restaurant opening. For all other TGI Fridays restaurants, and after the first 30 days of a restaurant opening, each member on a table can redeem a reward.

 

2. EARNING POINTS AND REDEEMING POINTS

2.1 Unless otherwise advised by TGI Fridays Australia, by the member in a TGI Fridays restaurant in Australia (excluding gift cards). Points are accrued when the member barcode associated with the account is scanned at the time of purchase. From time to time, bonus points may be issued in addition to standard points under specifically advertised promotions or competitions.
2.2 A member account needs to be presented before the purchase has been finalised in order to earn points. Points will not be added retrospectively.
2.3 Points will be credited to a member’s account for purchases by the member of qualifying goods or services from an outlet. Purchases of complimentary and/or discounted items will not accrue points but all other items in the transaction that are not complimentary or discounted will.
2.4 Members must have enough points to redeem against the full value of the item using points alone. Points can be redeemed by presenting the member barcode associated with the account at the time of purchase. Alternative payment methods should be used for purchase of other items not covered by points redemption.
2.5 TGI Fridays Australia reserves all rights to change the rate at which points are earned and/or redeemed at any time without written notice.
2.6 Points cannot be exchanged for cash or gift vouchers.

3. PRIVACY POLICY AND PRIVACY STATEMENT
This statement sets out the basis on which any personal information TGI Fridays Australia (“us”, “we”, “our”, “TGI Fridays Australia”) collected from you at the point of sale will be processed by us; please read it carefully. In this statement “personal information” means information or an opinion that allows you to be personally identified. We would like to collect and process the information provided to us at the point of sale, plus details of your transactions with us and your use of your My Fridays Rewards account to: Help manage My Fridays Rewards program and improve the way we run it; Understand our customers’ shopping habits to improve our service; Unless you indicate otherwise, contact you with offers and information about products and services that may be of interest to you; Carry out obligations arising from any contracts entered into between you and us. By becoming a My Fridays Rewards Member, you give TGI Fridays Australia permission to mail, text and email to you TGI Fridays Australia marketing and third party offers which may be of interest to you. You can also elect to provide us with your mobile number and opt in to receive SMS messages which may be of interest to you. The information that we collect from you may be held and stored within Australia. It may also be processed by our employees and contractors operating in Australia. By submitting your personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this statement. We may disclose your personal information to any member of our group of companies, which means our subsidiaries and our ultimate holding company and its subsidiaries. We may also disclose your personal information to a third party if we, or substantially all of our assets, are acquired by that third party, in which case personal information held by us about our customers will be one of the transferred assets. The Privacy Act gives you the right to access personal information held about you. Questions, comments and requests regarding this privacy statement and your personal information held by us are welcomed and should be addressed to Data Protection Compliance Officer, TGI Fridays Australia, Suite 201, Level 2, 127 Market Street, South Melbourne VIC 3205. We may also use and share de-identified information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.
4. MY FRIDAYS REWARDS PROGRAM
4.1. My Fridays Rewards accounts are issued by and remain the property of TGI Fridays Australia which reserves the right, at any time without notice, to: a) terminate the My Fridays Rewards Program b) decline to issue a My Fridays Rewards account to an applicant; and c) on reasonable grounds, withdraw or cancel a My Fridays Rewards account or My Fridays rewards points (“Points”) collected, or to alter amend the conditions of operation of the program. Reasonable grounds include but is not limited to, i) any abuse or attempted abuse of the program, or ii) any use or attempted use of a My Fridays Rewards account or points in a manner which is contrary to these terms and conditions or iii) our reasonable suspicion of dishonesty on the part of a member in connection with the program.
4.2. All participants in the program must be a resident in the Australia.
4.3. My Fridays Rewards account is not transferrable and can only be used by the individual who initially set up their membership.
4.4. Members may be removed from the program at any time at the discretion of TGI Fridays Australia.
4.5. The My Fridays Rewards account cannot be used as a credit card, debit card or a guarantee card.
4.6. The program is only for personal and consumer use. Points and vouchers cannot be transferred, sold or in any way traded.
4.7. Your My Fridays Rewards account cannot be used for any transaction where the beneficiary is a business and/or the owner of a business.
4.8. The My Fridays Rewards account remains the responsibility of the member.

5. GENERAL
The promoter of My Fridays Rewards is TGI Fridays Australia, Suite 201, Level 2, 127 Market Street, South Melbourne VIC 3205.

6. ACCEPTABLE INTERNET USE POLICY
Using this service in any way shape or form constitutes your agreement to this Acceptable Use Policy.

Certain information which is publicly advertised by your device may be used by us for reporting purposes, this information does not personally identify you or your device.

Use of the Internet is permitted for free by this system provided the system is:
– accessed using a access code which can be obtained by visiting the location identified on the login page of this Hotspot and may require the purchase of a product or service from that business to qualify for the free access
– used according to this Acceptable Use Policy
– used in an acceptable way
– used in accordance with applicable laws and legislation
– not used for Unacceptable behaviour as listed below

Unacceptable behaviour:
The following, as a minimum, is deemed unacceptable use or behaviour, this does not define use or behaviour which may be deemed unacceptable but is not listed here:
– visiting Internet sites that contain obscene, hateful, pornographic or other illegal material
– using this computer or network to perpetrate any form of fraud, or software, film or music piracy
– using this computer or network to send offensive or harassing material to other users
– downloading commercial software or any copyrighted materials belonging to third parties, unless this download is covered by or permitted under a commercial agreement or other such licence
– Accessing or attempting to access unauthorised areas of this or any other system, or any system connected to this network
– creating or transmitting defamatory material
– undertaking deliberate activities that waste the Hotspot resources
– introducing or attempting to introduce any form of computer virus into the Hotspot system or connected systems
– using peer-to-peer networking services

Monitoring:
TGI Fridays Australia accepts that the use of the Internet is a valuable business tool. However, misuse of this service can have a negative impact upon other users.
TGI Fridays Australia maintains the right to monitor the volume of Internet traffic, together with the Internet sites visited as allowed by applicable laws to ensure that your use of this service does not cause undue impact to other users of the service. The specific content of any transactions will not be monitored unless there is a suspicion of improper use as allowed by applicable laws.
Any breach of the law which may be identified will be handed over to the relevant authority for investigation, TGI Fridays Australia will co-operate fully with any investigation as required.

Sanctions:
Failure to comply with these guidelines may result in termination of your connection and/or blocking of your computer access to the system in the future should this Acceptable Use Policy be breached. You should familiarise yourself with this policy each and every time you use this service to ensure that you are aware of any changes to the policy which may have been implemented since your last use of the service.

Agreement:
Use of this service constitutes your acceptance of this Acceptable Use Policy.

Any queries relating to this policy should be directed in the first instance to:

TGI Fridays Asia Pacific Pty Ltd
Suite 201, Level 2, 127 Market Street
South Melbourne VIC 3205
03 9645 4798

2. TGI FRIDAYS REWARDS PRIVACY POLICY AND PRIVACY STATEMENT

This statement sets out the basis on which any personal information TGI Fridays Pty Ltd (“us”, “we”, “our”, “TGI Fridays”) collected from you at the point of sale will be processed by us; please read it carefully. In this statement “personal information” means information or an opinion that allows you to be personally identified. We would like to collect and process the information provided to us at the point of sale, plus details of your transactions with us and your use of your MyFridays Rewards Card to: Help manage TGI Fridays Rewards Card and improve the way we run it; Understand our customers’ shopping habits to improve our service; Unless you indicate otherwise, contact you with offers and information about products and services that may be of interest to you; Carry out obligations arising from any contracts entered into between you and us. By becoming a MyFridays Rewards Member, you give TGI Fridays permission to text and email to you TGI Fridays marketing and third party offers which may be of interest to you. You can also elect to provide us with your mobile number and opt in to receive SMS messages which may be of interest to you. The information that we collect from you may be held and stored within Australia. It may also be processed by our employees and contractors operating in Australia. By submitting your personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this statement. We may disclose your personal information to any member of our group of companies, which means our subsidiaries and our ultimate holding company and its subsidiaries. We may also disclose your personal information to a third party if we, or substantially all of our assets, are acquired by that third party, in which case personal information held by us about our customers will be one of the transferred assets. The Privacy Act gives you the right to access personal information held about you. Questions, comments and requests regarding this privacy statement and your personal information held by us are welcomed and should be emailed to privacy@tgifridays.com.au. We may also use and share de-identified information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.

3. THE REWARDS PROGRAM

1. TGI Fridays MyFridays Rewards Membership is issued by and remains the property of TGI Fridays which reserves the right, at any time without notice, to: a) terminate the TGIF Rewards Membership Program b) decline to issue a TGIF Rewards Membership to an applicant; and c) on reasonable grounds, withdraw or cancel a TGIF Rewards Membership, or to alter amend the conditions of operation of the program. Reasonable grounds include but is not limited to, i) any abuse or attempted abuse of the program, or ii) any use or attempted use if a TGIF Rewards Membership in a manner which is contrary to these terms and conditions or iii) our reasonable suspicion of dishonesty on the part of a Member in connection with the program. 2. All participants in the program must be resident in the Australia. 3. TGIF Rewards Membership is not transferrable and can only be used by the person who initially set up their membership at TGIF point of sale or web site. 4. Members may be removed from the program at any time at the discretion of TGIF. 5. The TGIF Rewards Membership can only be used at TGIF venues where points were earned 6. The TGIF Rewards Card cannot be used as a credit card, debit card or a guarantee card. 7. The program is only for the personal and consumer use. Points and Vouchers cannot be transferred, sold or in way traded. They may only be pooled by the individual member who initially established the Membership. 8. Your TGIF Rewards Membership cannot be used for any transaction where the beneficiary is a business and/or the owner of a business. 9. The TGIF Rewards Membership remains the responsibility of the TGIF Rewards Membership holder. 10. TGIF reserves the right to decline to issue a TGIF Rewards Membership where the applicant is already or has previously been a Member. 11. Points cannot be exchanged for cash or gift vouchers.

4. VOUCHERS

12. From time to time, rewards, in the form of TGIF Rewards Vouchers (“Vouchers”), will be emailed with a statement to Members. TGIF reserves the right to stop sending out Vouchers at any time at its discretion. 13. Collecting periods may vary at TGIF’s discretion. 14. The terms and conditions relating to Vouchers may be found on the Vouchers. 15. TGIF Rewards Members may be removed from the mailing and SMS list if no purchase has been made within a 12 month period. We may continue to contact them via email.

5. GENERAL

16. The promoter of TGIF MyFridays Rewards is TGI Fridays Asia Pacific Pty Ltd, Suite 201/127 Market Street South Melbourne Vic 3205

6. ACCEPTABLE INTERNET USE POLICY

Using this service in any way shape or form constitutes your agreement to this Acceptable Use Policy.

Certain information which is publicly advertised by your device may be used by us for reporting purposes, this information does not personally identify you or your device.

Use of the Internet is permitted for free by this system provided the system is:
– accessed using a access code which can be obtained by visiting the location identified on the login page of this Hotspot and may require the purchase of a product or service from that business to qualify for the free access
– used according to this Acceptable Use Policy
– used in an acceptable way
– used in accordance with applicable laws and legislation
– not used for Unacceptable behaviour as listed below

Unacceptable behaviour:

The following, as a minimum, is deemed unacceptable use or behaviour, this does not define use or behaviour which may be deemed unacceptable but is not listed here:
– visiting Internet sites that contain obscene, hateful, pornographic or other illegal material
– using this computer or network to perpetrate any form of fraud, or software, film or music piracy
– using this computer or network to send offensive or harassing material to other users
– downloading commercial software or any copyrighted materials belonging to third parties, unless this download is covered by or permitted under a commercial agreement or other such licence
– Accessing or attempting to access unauthorised areas of this or any other system, or any system connected to this network
– creating or transmitting defamatory material
– undertaking deliberate activities that waste the Hotspot resources
– introducing or attempting to introduce any form of computer virus into the Hotspot system or connected systems
– using peer-to-peer networking services

Monitoring:

TGI Fridays accepts that the use of the Internet is a valuable business tool. However, misuse of this service can have a negative impact upon other users. TGI Fridays maintains the right to monitor the volume of Internet traffic, together with the Internet sites visited as allowed by applicable laws to ensure that your use of this service does not cause undue impact to other users of the service. The specific content of any transactions will not be monitored unless there is a suspicion of improper use as allowed by applicable laws. Any breach of the law which may be identified will be handed over to the relevant authority for investigation, TGI Fridays will co-operate fully with any investigation as required.

Sanctions:

Failure to comply with these guidelines may result in termination of your connection and/or blocking of your computer access to the system in the future should this Acceptable Use Policy be breached. You should familiarise yourself with this policy each and every time you use this service to ensure that you are aware of any changes to the policy which may have been implemented since your last use of the service.

Agreement:

Use of this service constitutes your acceptance of this Acceptable Use Policy.
Any queries relating to this policy should be directed in the first instance to:
TGI Fridays Asia Pacific Pty Ltd
201/127 Market Street,
South Melbourne Victoria 3205
03 9686 4292