Q&A

FREQUENTLY ASKED QUESTIONS

And their answers!

Are you open?

Yes! We’re still here for you, now offering all your FRIDAYS favourites for takeaway, delivery and dine-in.

Download the TGI FRIDAYS app to order ahead from your local FRIDAYS and get 10% off your first order. Or order delivery via Deliveroo, UberEATS or Menulog.

Due to factors our of our control, we have temporarily closed the following venues:

Melbourne Central, VIC

Chadstone, VIC

Southland, VIC

We are closely monitoring the situation and will re-open our restaurants and dining areas as soon as it is safe to do so. Follow your local TGI FRIDAYS on Facebook for updates.

Do you have a question about the MyFridays Rewards loyalty program?

Click here for MyFridays Rewards FAQ’s or email rewards@tgifridays.com.au

Do you have any vegan / vegetarian options?

Yes we have vegetarian and vegan options, they are marked with a ‘V’ or ‘VG’ beside the item. Many of our menu items can be made vegetarian or vegan too, simply ask your server who will be happy to assist.

Is the meat halal?

Our chicken is processed to Halal standards however our kitchens are not halal certified.

What’s gluten free on your menu?

We can’t guarantee 100% gluten free as cross-contamination is a possibility in all kitchens. Low Gluten items are marked LG in our menus.

Can I amend items on your menu?

Yes we can amend some items on the menu. Just ask your server when ordering.

What happened to my favorite item on the menu?

At Fridays, we strive to keep our menu new and exciting. We know it can be frustrating when a menu item you loved is no longer available, but occasionally replacing a dish with a delicious new item is crucial to keeping our menu fresh and fun for everyone.

Do you do takeaway?

Yes you can order takeaway from any of our restaurants in store or via the MyFridays app. You can order delivery through Uber, Menulog, Door Dash and Deliveroo (select restaurants).

I’d like to make a booking?

You can make a booking online at any of our restaurants here

How do you celebrate birthdays?

We celebrate birthdays by offering our guests a place where great food, drinks and a FUN Fridays atmosphere all work together to make the party a memorable one. We also treat our birthday guests to a complementary treat with purchase of any selected menu item. Proof of birthday is required, and we ask that you let your host/hostess know that you’re celebrating a birthday.

What are your opening times?

The opening hours of our restaurants vary. You can view the opening hours of our restaurants here

I’d like to buy a gift card

You can purchase a gift card via our website. You can add a personalised message and the voucher will be delivered to your inbox straight away.

www.tgifridays.com.au/gift-cards

What are the gift cards terms and conditions?

1. Gift cards must be used within specified timeframe of date of issue.

2. Gift cards can only be used at TGI FRIDAYS restaurants.

3. Paper gift cards must be used in one single transaction.

4. Plastic gift cards and PDF vouchers can be used in multiple transactions. Leftover balance remains loaded on the card or voucher.

5. Gift cards are not transferable and cash cannot be provided as change.

Where are you located?

Link to ‘Locations’ page

Are you open on Christmas Day?

We are open every day of the year but we take the day off on Christmas.

No one has gotten back to me yet

Sorry to hear! This could be for a number of reasons, to help chase this up could you please email us at contactus@tgifridays.com.au